Shipping policy

Shipping Policy

We’re excited to get your MyTileGolf order to you!

Processing Time
Orders are typically processed and shipped within 2–5 business days. During new product launches, holidays, or periods of high order volume, processing may take slightly longer.

Shipping Rates & Delivery
Shipping costs and available delivery options are calculated and displayed at checkout. Delivery times vary depending on the destination and shipping carrier.

Tracking Your Order
Once your order ships, you will receive a confirmation email with tracking information when available. Please allow up to 24–48 hours for tracking information to update.

Incorrect Shipping Addresses
Please double-check your shipping address before placing your order. If you notice an error, contact us as soon as possible at mytilegolf@gmail.com. Once an order has shipped, we may not be able to change or redirect it.

Lost or Delayed Packages
Once an order has been transferred to the shipping carrier, delivery delays may occasionally occur that are outside our control. If your package appears to be lost or significantly delayed, contact us at mytilegolf@gmail.com and we’ll help you determine the next steps.

Damaged Orders or Missing Pieces
If your order arrives damaged or is missing a piece, please contact us at mytilegolf@gmail.com with your order number and photos of the issue. We’ll work with you to make it right.

Questions?
For questions about your shipment, contact us at mytilegolf@gmail.com.